Return Policy

Return Policy

Thank you for shopping with us at Armor of God USA. As a small business, we are grateful for your support of our mission and brand, and we sincerely hope you find satisfaction in our apparel. To ensure your confidence in our products, we provide a 14-day, 100% money-back guarantee for returns and refunds.
​
Please review our policy below very carefully before emailing us to start your return/exchange. 
​
Returns:

  • All items being returned/refunded must meet the following conditions or they may be subject to denial and will be shipped back. 

    • Our policy lasts 14 days after fulfillment, if over 14 days have gone by since you received your item(s), unfortunately, we cannot offer you a return/exchange. 

    • All returns and return labels are at the customer's expense. 

    • Items must be unwashed, undried, and not trained in. 

    • Items must not have excessive wrinkling.

    • Items must not be covered in animal/human hair or lint

    • Items returned with detergent stains or strong odors will not be accepted. 

    • All original tags must be attached

Additional Information
  • Once we receive your return and check the product, a refund will be disbursed to your original payment method within 3-5 business days.

  • Please Note: the original shipping costs are not refunded

  • Return all items to the following:
Armor of God USA
    1711 E Avenida De Las Flores,
    Thousand Oaks, CA 91362
    ​
    Exchange Requests: 

    • If your product(s) meet our return conditions our team will process your exchange request based on stock availability

    • If stock is unavailable, a refund will be issued back to your original payment method, minus original shipping costs. 

    International Returns and Exchanges:

    • At this time we do not offer exchanges or returns on international orders.

     

    Defective Items:

    • If the item is defective, please send us an email at admin@armorofgodusa.com with pictures describing the issue. We will send you a return label via email to return the item(s) to us and you will have the following options:
    • A Full Refund
    • An item replacement

     

    Any claims for misprinted/damaged/defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 7 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

    If you notice an issue on the products or anything else on the order, please submit a report as soon as possible!

    Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).

    Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself or your end customer (if and as applicable).

    If you haven't registered an account on armorofgodusa.com and added a billing method, you hereby agree that any returned orders due to the wrong shipping address or a failure to claim the shipment won’t be available for reshipping and will be donated to charity at your cost (without us issuing a refund).